Frequently asked questions
Clear answers for givers and recipients.
Here you will find the most important answers about selection, design, use, long-term features, vouchers, and privacy.
What is a GeschenkApp?
A personal web app designed for a specific person and given via link, QR code, or printable gift card.
How can I quickly find a suitable idea?
You can use the gift advisor, choose a price tier first, or open one of the eight large gift worlds directly and be guided step by step to a suitable gift world and subcategory. You choose the specific template only in step 2 of the gift setup.
Does the recipient have to install anything or create an account?
Generally, no. The gift link can be opened directly in the browser. On suitable devices, the GeschenkApp can optionally be added to the home screen.
Can family members add new content later?
Yes, if the gift includes the relevant features. Family moments, diary, GeschenkKreis, and other participation features can allow selected people to add new contributions.
What is the difference between a personal voucher and a GeschenkApp voucher?
A personal voucher is part of your finished gift app, for example “a meal together.” A GeschenkApp voucher, by contrast, is redeemed for a GeschenkApp service or price tier.
Is the app suitable for older or weakened people?
Suitable gift ideas can use especially simple interfaces with large buttons and larger text. These features do not replace medical monitoring or emergency services.
How do I pay?
The currently available payment and voucher options are shown during the order step. Before final selection, you see the price clearly and transparently.
How do I redeem a GeschenkApp voucher?
Open the voucher link or QR code, or enter the voucher code. You will then see the included price tier and be guided to the corresponding gift selection.
